Confidentiality and Information Security Policy

Geoselec is committed to protecting your data.

If you have any questions about the processing and collection of data, and if after reading this policy you still have questions, you can contact our Privacy Officer, and we will respond to you as soon as possible:

Geneviève Grenier

President and CEO info@geoselec.com

Personal information is any information that relates to an identified or identifiable individual. Personal information does not include information that has been modified or anonymized so that it can no longer be used to directly or indirectly identify a person (anonymous personal information).

Voluntarily transmitted personal information

Personal information may be requested (account creation, newsletter subscription, online order) on a voluntary basis. This information may include your name, email address, postal address, phone number, and payment method.

Additionally, personal information may also include information collected automatically when you visit our website. For example, we collect information from your browser, such as your region, computer type and language, pages viewed, and the content of any cookies your browser has accepted from us.

Use of information and cookies

If we collect, use, store, or transfer your personal information, we will only do so for one of the following purposes:

1. For online store navigation (search section):

2. We use cookies to simplify your online journey step by step. For example, the selected location on the map is saved to allow you to discover and select search results for that location. Also, if you are logged in, we identify your user ID to be able to present or hide ads that you may have already seen.

   When you first visit, you are also asked if you allow sharing your location to facilitate the search. You can refuse.

   You can set your browser to block cookies at any time. However, this action may deprive you of some features offered on the site.

   If you are using a public computer or a shared computer, be sure to clear your browsing history before ending each session.

3. For the creation of your accounts and order management: Geoselec uses personal information to process your orders and inquiries regarding products and services offered on the website, including chatting. The following are used:

   • First name and last name
   • Email address
   • Password
   • Complete shipping and billing address
   • Phone number
   • Payment information (not stored in our system)
   • Information about the project/order

4. For sending newsletters: Geoselec also uses this personal information (name, first name, company, email address) to send you, at your discretion, advertising material or additional information about its products, services, surveys, contests, promotions, and special offers for marketing purposes. However, you are free to choose not to receive advertising or commercial material at any time.

5. To improve performance: Geoselec may also use personal information to conduct market research and performance research to improve customer service and the quality of products and services on the website.

   Geoselec may also use this personal information (name, first name, company, email address, or phone number) to contact you regarding the use of the website and the products and services you purchase.

6. For statistics with Google Analytics: We use Google Analytics for statistical tracking.

   Using cookies, the tool collects information about your navigation, such as the number of pages viewed, pages consulted, date, time, duration, and frequency of your visits, as well as the links you click on. The type of operating system of your computer and the language used, as well as your geographical location (region), are also part of the collected information. Your IP address is also collected but anonymized to protect the confidentiality of your information and prevent your identification through it.

   Data collected by this tool is stored on servers located, among other places, in the United States. Google may disclose this information to third parties in the event of a legal obligation or when these third parties process the data on its behalf.

Transmission and communication of information

It is important to us that you understand what is being done with your information, about your activities on our website, or when you use our services. Consequently, we do not share your Personal Information, except with your consent, which is expressly granted by your use of the website, with our authorized providers (Quickbooks, Moneris, Mailchimp, applicable image partners). They perform operations on our behalf, such as credit card payment from other image owners and billing. These service providers may have access to your personal information solely for the purpose of fulfilling their functions.

Access and modification of your information

If you have an account, you have the option to view and update your Personal Information online by visiting the My Account page. You can request an account deletion by sending an email to info@geoselec.com.

Upon written request, subject to certain exceptions, Geoselec will inform you of the existence, use, and disclosure of your personal information and will send you a copy as soon as possible.

We take the necessary security measures to protect your Personal Information from unauthorized access and disclosure. For example, we use firewalls and limit employee access to personal data.

We do our best to secure our online store and all collected information, but it is impossible to guarantee absolute protection. Therefore, Geoselec does not guarantee that personal information will not be lost, misused, or altered, and assumes no responsibility for the personal information you transmit to us.

Here are some tips to secure your online purchases:

• If you use a public computer, always log out when you are done.
• Do not give your passwords to others.
• When creating a password, try to combine numbers and letters to increase its security. Avoid dictionary words or common words (e.g., children's names, city, use).
• Use a different password for each site.

Duration

Your Personal Information is kept for an indefinite period as required by law or as necessary to retain it for the purposes set out in this policy.